Frequently asked questions

ResumeOpen is a career toolkit designed for job seekers: a professional resume builder with ATS-friendly templates and live preview, plus AI resume review, cover letter generation, job search, and interview prep. Every new account starts with free credits that cover building and downloading your first resume — no credit card required.

ResumeOpen uses credits and a pass instead of subscriptions. You get free credits when you sign up (they never expire), and each action — creating a resume, downloading a PDF, running an AI review — costs a few credits. When you need more, the 30-Day Pass is a one-time purchase (not a subscription) that gives you unlimited access to everything for 30 days. You can repurchase it whenever you need it.

Yes — signing up is free and includes welcome credits, enough to build, download (without watermarks), and share your first resume. No credit card required. Viewing and editing resumes you've already created is always free, forever.

Yes, you need a free account to save your resume and access features. Registration takes less than a minute and only requires your name, email, and a password.

ResumeOpen includes: a Resume Builder with professional templates and live preview, AI Resume Review, Cover Letter Generator, Job Search, and Interview Prep. Actions use credits, or run unlimited with the 30-Day Pass. A Resignation Letter Generator is coming soon.

Credits are how you pay for actions on ResumeOpen. Creating a resume, importing one, downloading a PDF, sharing publicly, and each AI action costs a few credits. Viewing and editing your existing resumes and switching templates is always free. Credits never expire.

The 30-Day Pass is a one-time purchase — not a subscription — that gives you unlimited access to every feature for 30 days: unlimited resumes, downloads, AI reviews, cover letters, interview prep, and job search. Nothing auto-renews; when it ends you switch back to your credit balance, and you can buy another pass anytime. Buying a new pass while one is active adds 30 days on top.

No. Credits never expire — whatever balance you have stays yours until you spend it.

Everything you've built stays yours: you can view, edit, and keep your resumes for free. Actions that cost credits (downloads, new documents, AI tools) wait until you get the 30-Day Pass. Re-downloading a PDF you exported in the last 24 hours is free.

We offer a growing collection of resume templates and cover letter templates — single-column and multi-column layouts across Professional, Minimal, Modern, and Creative styles. Switching templates on an existing resume is free.

Yes. Every template is designed to be parsed correctly by Applicant Tracking Systems (ATS). We use clean HTML structure, standard fonts, and proper heading hierarchy to ensure your resume gets through automated screening.

Absolutely. You can change fonts, colors, spacing, and layout from the design panel. Every change is reflected instantly in the live preview so you can see exactly how your resume will look.

Yes. Each new resume costs a few credits (or is unlimited with the 30-Day Pass) — great for tailoring your resume to different job applications or maintaining versions for different industries. Editing existing resumes is always free.

Yes. You can upload a PDF, DOC, or DOCX file and our AI will extract all the information — work experience, education, skills, and more — into the builder so you can edit and redesign it with any template. Importing costs a few credits and covers the resume it creates.

Yes. When creating a resume, you can choose the AI-assisted path. Enter your work experience, education, and skills, and AI will generate a complete, detailed resume with professional bullet points, a summary, and more. You can also fill a blank resume with AI-generated sample data by providing just a job title.

AI Resume Review analyzes your resume for content quality, formatting, keyword optimization, and ATS compatibility. You receive a score and actionable suggestions to improve your resume. You can also paste a job description for targeted feedback. Each review costs a few credits, or runs unlimited with the 30-Day Pass.

Yes. The Cover Letter Generator takes your resume and a job description to create a tailored cover letter using AI. Choose from professionally designed templates, customize the content, and export to PDF. AI generation costs a few credits, or runs unlimited with the 30-Day Pass.

The Job Tracker lets you search for jobs across multiple job boards and save listings you're interested in. Track application statuses, record notes, and manage your entire job search from one dashboard. Each search costs a few credits, or runs unlimited with the 30-Day Pass.

Interview Prep uses AI to generate practice questions based on the role you're applying for. Paste a job description and get tailored behavioral, technical, and situational questions to help you prepare structured answers. Each session costs a few credits, or runs unlimited with the 30-Day Pass.

Resumes are exported as high-quality PDF files that look exactly like the live preview. The PDF is generated with pixel-perfect accuracy using a browser-based rendering engine. Re-downloading the same document within 24 hours is free.

Yes. Every resume gets a unique shareable link that you can send to recruiters, include in applications, or post on social media. Sharing a resume costs a few credits once — after that, toggling the link on and off is free.

No. PDF exports are completely clean with no watermarks, branding, or "made with" badges. Your resume is yours.

The 30-Day Pass can be purchased with a credit card, debit card, or PayPal. All payments are securely processed by Polar, our Merchant of Record. It's a one-time payment — nothing auto-renews and there is no subscription to cancel.

Unlimited everything for 30 days: unlimited resumes and cover letters, all AI tools (resume review, cover letter generation, bullet points, interview prep), job search and alerts, unlimited PDF downloads and sharing, plus priority support.

Existing subscriptions keep working exactly as before until they end or you cancel them. After that, your account switches to the credit model automatically — and you've already been granted free credits to start with.

Only you can see your resumes by default. If you generate a shareable link, anyone with that link can view that specific resume. You can disable sharing at any time.

No. We never sell your personal information, resume data, or any other data to recruiters, advertisers, or third parties. Your data stays yours.

Yes. You can delete your account at any time from your profile settings. When you delete your account, all your resumes and personal data are permanently removed from our servers.